Mihaela Munteanu

responsible for daily account opening related process/client servicing activities; deal with current customer inquiries: cash payments, securities settlements, corporate action; interact with and support other business units to effectively resolve mutual issue; provide operational support for implementation of new products and services; Update internal procedures; Involve in implementing FATCA regulations; FATCA report to Romanian Ministry of Finance; Preparing reports requested by Romanian Authorities

Monitor/verify the Net Asset Value calculation for investment funds; Net Asset Value calculation for Investment Companies and pension funds; Report to National Securities Commission and Private Pension System Supervisory Commission (currently Financial Supervisory Commission; update internal procedure; Manage legislation changes and their implementation; Follow-up with clients requirements; provide depository clients with statements and other documents requested

Net Asset Value calculation for investment funds and investment companies; Keep track/update investors registry; Implement Net Asset Value calculation for pension funds (Pillar II); Implement IT system for net asset value calculation; Report to National Securities Commission and Private Pension System Supervisory Commission; Issue of invoices; register and collect the revenue; Follow-up with clients requirements; register and book the settlement of transactions in the internal systems

check the account opening / changes/ closing documentation for retail clients; Ensure optimal administration and centralized control of all errors related to clients files; Prepare periodic reports for the retail network management; Implement new application for the entire department and elaborate internal procedures; Implement of bank assurance Product; Manage life assurance for current accounts

Analyze and approve credit files for retail clients; Payment processing; Collection