Mike Shvedov

Just started.

- Incoming clients requests management; - Identifying short and long-term growth opportunities; - Presenting business proposals to prospective clients; - Attending meetings with clients; - After sale services and client support; - Monitoring their level of satisfaction with company’s services; - Inernational trade fairs management;

RESPONSIBILITIES: - Consulting clients & determining specifications; - Follow up through the entire project; - Developing and utilizing initiative to identify new partners; - Shaping initiatives through idea generation and developing proposals; - Maintaining up-to-date market knowledge; - Providing clear, timely and effective management information to senior managers; EXPERTISE: IT Consulting Optimization of business processes Management Active sales Communication Client Relations

RESPONSIBILITIES: - Key clients management; - Identifying and assessing a client’s critical needs; - Presenting business proposals to prospective clients; - Forecasting and tracking key account metrics; - Сollecting and communicating customer requirements to all necessary departments; - Providing technical customer support as necessary; - Responding to client communications or queries; EXPERTISE: CRM management; Active sales; Client support; Forecasting sales;

ACHIEVEMENTS: - Attracting new clients; - Participating in tenders for companies such as VW, DHL, Hellmann, M&M; - Solving problems created by shippers; - Minimizing demurrage time due to incorrect paperwork by shipper; EXPERTISE: Transport and Logistics Experience Communication and Leadership Skills Transport-Related Paperwork Transport Legislation Transshipment

International business

French and English Simultaneous Translation