Miladin Vrbaski

• Fully responsible for all sales and aftersales operations and results in Serbia, including logistic • Fully responsible for retailer network in Serbia: developping, planning and supporting • Fully responsible for implementing all new projects in company automotive bussines in Serbia

• Planning, budgeting of parts sales • Planning service business considering market potential • Monitoring and developing retailer network • Implementing TSM standards in retailer network • Reporting to Toyota Adria in Slovenia • Organizing campaigns, AS marketing • Technical help to sales and marketing

Radulović Group was BMW, Mini importer for Serbia and Montenegro • Developing of dealer network, and managing of national after sales business • After Sales Budgeting • Daily contact with BMW Group personnel • Service trainer, technical training of stuff: mechanics and car salesmen • Maintenance of high security vehicles • Selection and ordering of special tools and equipment for workshop Other duties: - National service trainer - Dealer network and service delegate - HS vehicle delegate

Radulović Group was BMW, Mini importer for Serbia and Montenegro • Improvement of customer care • After Sales marketing: sales promotions, design of ads • Sales of car and bike accessories, contact with possible customers • IT manager, computer network administration • Involved in a parts sales and ordering Other duties: - National service trainer - Dealer network developing - IT Manager

Radulović Group was BMW, Mini importer for Serbia and Montenegro • Diagnostics of cars and bikes with diagnostics testers • Maintenance of diagnostic computers • Technical documentation • Technical campaigns • Fast service problems solving with coordination and support of BMW from Munich • Warranty and goodwill responsible Other duties: - National service trainer - Warranty advisor - IT Manager

Vehicle Design and Calculus, Vehicle Maintenance Technology