Minhaj Ahmed Moin

• Maintained and optimized IT infrastructure, including 10+ servers, network storage systems, tertiary backup systems, inventory lists and multiple databases, ensuring 99% system uptime and redundancy. • Automated system monitoring, utilities and reporting tasks using Python and Bash, significantly reducing manual effort. • Deployed and configured infrastructure with Ansible, greatly cutting on deployment times for new services and reducing misconfiguration incidents.

Ensured correct application of predictive models that maximize revenue in client call centers by optimizing agentcaller pairings and improving outcomes using knowledge from extraction and analysis of telephony patterns. • Used R, MySQL, and Python for Model Development, Analytics and Applications, as well as post-deployment model diagnostics and debugging pipelines. • Streamlined data pipelines, significantly reducing turnaround time for daily revenue reporting and model performance diagnostics.

Specialization in Media Processing Systems with interests in Deep Learning and Computer Vision. Relevant Coursework: Pattern Analysis, Pattern Recognition, Deep Learning, Knowledge Discovery in Databases, Computer Vision, Perception in Robotics, Interactive Computer Graphics, Global Illumination