Mirdzhavid Fatiev

Sales Operations: Arrange appointments for Sales Consultants, boosting efficiency by 30%. Tool Mastery: Use Dixa, Pipedrive, and Google Docs to streamline workflows and ensure 100% data accuracy. Reporting Excellence: Create daily reports, improving sales insights by 20% and aiding decisions. Team Collaboration: Share updates in meetings, finding 15% process improvements. Driving Success: Provide timely info, helping the sales team meet targets and maintain productivity.

Managed a portfolio of over 900 clients in Meta, overseeing a total ad spend of €10-13 million, resulting in significant revenue growth. Developed and implemented innovative and effective marketing strategies, resulting in an average performance increase of 25% in client revenue within the first quarter. Utilized internal systems from Meta for data analysis, delivering actionable insights and optimizing campaign outcomes, resulting in a 20% reduction in cost per acquisition (CPA) for clients.

Successfully onboarded and optimized 100+ advertising accounts, including SMB and agencies Performance for multiple businesses were increased up to 10000% Advanced the position for ads on Google and Microsoft Bing search engines to Absolute Top Impressions or Top Impressions with bid optimization Increased keywords usage from 21% to 40% Improved the search engine ranking to absolute top impression for 200+ campaigns

Worked to attend to enquiries and resolve problems related to online orders; reported to Customer Service Manager. Exceeding requisite KPIs and targets: securing additional revenue of around €22k for 2021. Contributed to the retention of >97% service grading and <4% abandonment figure for the Customer Service team. Initiated sample scripts of questions to ask clients in order to gain all the requisite information necessary, saving the department €8k.

• Entered and maintained leads in SalesForce • Managed database in Microsoft Excel • Attended and assisted meetings with clients • Helped the Marketing and Sales team

• Major courses: Management, Marketing, Economics, Accounting, Finance, Global Strategy, Business Law Other relevant courses: UAE Labor Law, Human Resource Management, Principles of Management, Strategic Management, Business Ethics and Social Responsibilities, Business Reporting • GPA: 3.01

• Economics major and other relevant courses: Macro/Microeconomics, Politics, Sociology, Law, Psychology, Geography and History, At local and global levels • Average Grade: B+