Miriam Castellanos Pereira

Sale and monitoring assistance to tour operators. Make analysis report of tour operators' production. Review, preparation and updating of commercial contracts in tour operation. Charging rates in B2C marketing web. Updating and tracking online rates. HR internship I carried out development project of a model of transversal competencies for HR departament.

-I have developed the business unit " Stimulos, Stetica and Spa " which area of work is the aestheticism. -Assess clients (PyME`s) in the area of management and implementation of operating, administrative, and strategic projects. -I have improved the individual abilities in costumer services of my clients by personalized training -I have managed to elevate the spiritual and personal values of the employees inside the clients` organizations.

Comercial Assistant -Improved the layout of the company’s web page, contacted new clients and liaised with past clients, including Procter and Gamble of Costa Rica, organized promotional events. Designed new services and made strategic suggestions for improving the organization’s marketing plan. Consultant -Consultant in a variety of business-related topics, including: sustainable development in the private sector, giving effective professional presentations, financial analysis, cost and risk reduction.

Hotel Management

Master in Business Administration with a concentration in Sustainable Development.