Mirto Vasileiou

• Provided professional and efficient check-in services, ensuring smooth passenger processing while addressing inquiries and special requests. • Managed boarding procedures, collaborated with flight crews, and ensured on-time departures while maintaining high service standards. • Communicated clearly and patiently with passengers, resolving issues. • Operated check-in and airport systems (Altea), managed travel documents, and adapted to fast-paced, high-pressure environments.

• Managed back-office support for the account management team, ensuring accurate and timely processing of client requests • Maintained and updated client records, ensuring data integrity and compliance with company policies • Assisted in resolving client inquiries and issues, ensuring a high level of customer satisfaction • Contacted churner key accounts and updating the system accordingly.

Object oriented programming Numerical Analysis Advanced Geometry Linear Algebra Probabilities Calculus Differential equations Mathematical optimization