Mohamed Abdallah mousa

Review and analyze system specifications Collaborate with QA Engineers to develop effective strategies and test plans Execute test cases (manual or automated) and analyze results Evaluate product code according to specifications Create logs to document testing phases and defects Report bugs and errors to development teams Help troubleshoot issues Conduct post-release/ post-implementation testing Work with cross-functional teams to ensure quality throughout the software development lifecycle

Installation & configuration of a company’s computer hardware operating systems and applications. Maintenance and monitoring of computer networks and systems. Testing and evaluating new technology. Install, configure, and maintain personal computers & related equipment’s of associates at the desired level as per organization policy Investigate user system issues, trouble shoot & identify the cause, determine possible fixes, test and implement them

Account Advisor  at Etisalat UAE account (Arabic - English) • Receiving Inbound Calls & Handling Customer Complaints. • Responding To Customer Inquiries. • Maintaining Customer Satisfaction. • Solving Technical Problems Related To Home service " ADSL - IPTV - Landline - domain and hosting "

WE ADSL service account (Arabic-English) • Receiving Inbound Calls & Handling Customer Complaints. • Responding To Customer Inquiries. • Maintaining Customer Satisfaction. • Solving Technical Problems Related To ADSL.

Identifying the market requirements  Improving customer satisfaction by understanding, communicating and executing solutions to their needs. Ensuring optimum product selection & price level for all quotations. Contributing with all gained market information. Responsibility for all orders payments collection. Reviewing & confirming all suppliers order acknowledgements.

Dar-EL-Olooam faculty

ship building