Ing. Mohamed Elhassaany


Angestellt, IT Manager, Al Dawlya for Trading

Cairo, Egypt


Active Directory
Server Administrator – Windows Server 2008/2012
TCP/IP HTTP/HTTPS and web application security
Active Directory ADCS/PKI ADFS/SSO SQL Server Office 365
Security Standards of PCI DSS ISO27001 & ISO27002 HIPAA CoBIT Anti-Fraud Compliance Fraud Risk Assessments Identity & Access Management
ITIL Process
VMware and Microsoft Hyper-V MS Exchange
Microsoft Private Cloud Microsoft Azure
PowerShell & Shell Scripting
web designing & development with HTML XML JavaScript CSS MS Expression web Adobe Dreamweaver Adobe Flash Adobe Photoshop


Professional experience for Mohamed Elhassaany

  • Current 4 years and 6 months, since Dec 2017

    IT Manager

    Al Dawlya for Trading

    • Design, develop, implement and coordinate systems, policies and procedures • Manage and execute projects so they stick to schedule, scope, and budget • Track project milestones and deliverables, communicating with clients and coworkers as necessary to keep them abreast of the project’s progress • Leading development and operations processes inside team • Create and maintain fully automated CI/CD pipelines for code deployment using PowerShell

  • 1 year and 8 months, Apr 2016 - Nov 2017

    Senior IT Infrastructure Engineer

    Al Dawlya for Trading

    • Managed all IT Infrastructure Servers including but not limited to AD, DC, GPOs, DHCP, SCCM, Antivirus, print services, Office 365, SharePoint, IP Phones • Automated build and deployment using Jenkins to reduce human error and speed up production processes • Scheduling upgrades and security backups of hardware and software systems • Monitored the network performance regularly to improve performance and functionality • Ensure escalated service requests & SLA’s are handled in a timely manner

  • 1 year and 3 months, Dec 2014 - Feb 2016

    IT Operation Security Projects


    • Worked in Enterprise & Small projects included installing, configuring, monitoring, supporting of Microsoft ADDS, ADCS/PKI, ADFS, DNS, DHCP, TCP/IP, File & Print server • Worked as fill-in Help Desk security tech for Prague, Copenhagen Colleges • Wrote scripts for automating tasks using PowerShell • Participated in technical activities to optimize IT operations

  • 3 years and 9 months, Mar 2011 - Nov 2014

    Business Products Support Specialist

    AVAST Software

    • Provided support for a wide range of internal & external resellers, customers and business partners by phone, chat, email and remote technical support via helpdesk "Kayako" systems • Provided premium paid support to Education projects for US, EU customers • Coached other help desk support agents on technical duties and tested the software new releases • Assisted clients in Deploying, configuring corporate products (EP, EPP, EPS, EPSP, FSS, EFS) to the servers

  • 7 months, Nov 2009 - May 2010

    Systems Administrator

    Al bassam Group

    • Managed network operations including troubleshooting connectivity problems; installing & configuring routers, firewalls and switches, adding/terminating users, assigning rights and access, resetting passwords Establishing email addresses, assessing and reporting operational status, performing backups & restores, performs routine preventive maintenance on hardware and software

  • 7 months, Nov 2009 - May 2010

    Computer Trainer & Technical Support


    • Involved in the designing, testing, implementing, operating and the maintenance of the company network in Windows 2003 Active directory • worked in security technologies such as firewalls, antivirus and proxy server, performs routine preventive maintenance on hardware and software • Troubleshooted networks, systems and applications to identify and correct malfunctions and other operational difficulties

Educational background for Mohamed Elhassaany

  • 3 years and 9 months, Sep 2002 - May 2006

    Information Systems and Management

    Ain Shams University - Future academy, Egypt

    Bachelor of Management Information Systems


  • English


  • Arabic


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