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Mohamed Rabeeh

Angestellt, Service Owner, Vodafone Shared Services Egypt
Stuttgart, Deutschland

Fähigkeiten und Kenntnisse

Scripting
Automation
Cloud Services
SaaS
Microsoft Azure
Microsoft Office 365
REST
ITIL
ITIL Service Manager
Microsoft Exchange
Vendor Management
Troubleshooting
Problem Solving
Analytical skills
Account Management
Customer satisfaction
Customer Service Management
Service Management
Service Delivery
Team Management
Leadership
Teamwork
Time Management
OAuth
API
REST API
Microsoft
Microsoft Office
Shell Scripting
PowerShell
Project management
appdirect
Single SignOn

Werdegang

Berufserfahrung von Mohamed Rabeeh

  • Bis heute 6 Jahre und 5 Monate, seit Jan. 2019

    Service Owner

    Vodafone Shared Services Egypt

    • Configuration and Implementation of SSO solution for Header Based, Kerberos, SAML and Oauth authentications • Ensuring project applications migration are kept on track, from the decommissioning platforms to: BIG IP – AD FS – Azure AD • Performing technical assessment and applications authentication design for new SSO Demands

  • 2 Jahre und 5 Monate, Sep. 2016 - Jan. 2019

    Service Manager

    Vodafone Shared Services Egypt

    • Responsible for coordinating with Local Markets Services Managers and Vendors for communication and operational purposes. • Agree and Review the OLAs & SoW with the vendors. • Conducting assessments against the process activities and roles to highlight areas of improvement or concern. • Communicate the technical instructions, plans, technical designs, and systems integration related documents. • Ensure that the teams are aware and updated with the service status updates.

  • 1 Jahr, Okt. 2015 - Sep. 2016

    Senior Systems Engineer

    Vodafone Shared Services Egypt

    • Vodafone Local Markets Onboarding Training • Microsoft Syndication to CSP Project Scripting Automation • Handling Customer Exchange Migrations to Office 365 Projects • Reporting/ Data analysi

  • 2 Jahre, Nov. 2013 - Okt. 2015

    System Engineer

    Vodafone International Services

    • 2nd line support for O365, and G-suite • 3rd line of support for Vodafone mobile broadband “VMB”, and Vodafone user authentication “VUA”. • Vendor Management

  • 11 Monate, Jan. 2013 - Nov. 2013

    Network Support Engineer

    Orange Business Services

Ausbildung von Mohamed Rabeeh

  • 2006 - 2011

    Communications Engineering

    Helwan University

  • 2006 - 2011

    Communication and Information Engineering

    Uninettuno Univrsity

Sprachen

  • Englisch

    Muttersprache

  • Arabisch

    Muttersprache

  • Deutsch

    Grundlagen

  • Italienisch

    Grundlagen

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