Mohamed Sharaf

Collaborated with project managers to develop detailed project plans, timelines, and deliverables. Maintained and updated comprehensive project documentation, including project plans, schedules, status reports. Coordinate project meetings, schedule tasks, and assign tasks to internal teams. Assisted in tracking project expenses and worked with the project manager to ensure that the project stayed within budgetary constraints.

Managed and processed airline ticket bookings and reservations for domestic and international flights. Assisted customers with inquiries, provided information on flight schedules, fares, and travel policies. Utilized [Amadeus Software] to handle ticket sales Resolved travel-related issues, such as rebooking flights, handling cancellations, and managing itinerary changes. Collaborated with team members to maintain a high level of customer service and satisfaction