Mohammed Asaduzzaman-Praschl

Lead the marketing team to achieve 30% month over month growth on sale through online and offline marketing Oversaw and improved 3 operational metrics including "Speed of delivery, System loss and Success rate which ensured the quality of its core service Planned and initiated performance marketing on different channels such as Facebook, Instagram, Google ads

Developing strategic acquisition and retention marketing plans to drive growth and maximize immediate and long-term ROI Lead campaigns end-to-end from conception to defining objectives, execution, tracking, and reporting Strategically, analytically, and creatively about new ways to reach customers and increase the relevance Ensuring excellent user experience by providing world standard service.

Managing quality control and customer support, handling the most complex clients complaints, inquiries; Managing the daily running projects, including effecting resource planning, finding new business opportunities, implementing strategies and operations; Achievements: Helped out launching 180 projects in just 18 months.

- Answers inquiries by clarifying desired information; researching, locating, and providing information. - Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems - Fulfills requests by clarifying desired information; completing transactions; forwarding requests. - Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.