Monica Ferrari

Plan, create and update multi-language collaterals in English, Italian, Spanish and German: ebooks, brochures, articles, case studies, business models, videos SEO strategies A/B testing Write technical blog posts Conduct market research, buyer persona research, surveys and competitor research Organise and create webinars Write and edit newsletters Manage social media accounts Work in sinergy with the Sales, Design, Support and R&D departments to develop effective materials

Manage bookings for meetings, events and conventions and contract negotiations Evaluate the quotations in synergy with the revenue office, sales managers and hotels for tariff negotiations

Responsible for handling front office reception and administration duties Check-in and check-out operations Phone calls, email enquiries and bookings

International Marketing International Economics International Business Strategies and Entrepreneurship Social skills and Negotiation Techniques

BACHELOR'S DEGREE IN MODERN LANGUAGES FOR BUSINESS AND TOURISM English and Spanish Language Politcal and Business Economics