Monique Mesquita

• Led the financial services migration overseas, recognized as the subtlest transition in the company worldwide. • Turned a constant negative collection rate of 21% to -1% in 6 months). • Made key decisions to support the commercial and finance teams, which maximized net sales value and cash flow for all channels. • Restructured aged debt and forecast reports which minimized time of analysis. • Boosted engagement with stakeholders, customer and the team. • Key member line manager’s backup.

Iberia – secondary distribution • Mitigated and solved EDI billing failures for the biggest customer, bringing the best results in collection in EMEA. • Raised actively monthly risks with solution plan for timely action. • Significantly cleared old unsolved items and credits of spends in all accounts.

Financial Services for IFF in Brazil, Argentina, Colombia and Mexico • Consolidated ways of work in cash collection among four countries. • Managed to change method of payment of +200 customers decreasing significantly costs of bank charges of our stakeholder. • Built the trust and a solid relationship with financial team in Latin America.

• Led value stream map project and obtained a 14-day reduction in order cycle time, +46pts on-time-delivery and backlog overdue reduction from 30 to <0.5 days. • Visited customers to coordinate and implement ways of working for material maintenance (demos, loans, assignment) as well coached our clients with their billing process in order to facilitate our transactions of equipment. • Significantly decreased returned orders due to invoice errors.

Finance.