Monique Williams

•Conduct internal and external investigations related to fraudulent and illegal activities. •Act as a liaison with Federal, State and Local law enforcement. •Assist law enforcement with robbery investigations. •Preparing and completing all case-related Suspicious Activity Reports (SARs). •Develop security policies and procedures. •Generate security management reports. •Perform compliance audits and investigative interviews. •Prepare security education and awareness material. •Maintain Fraud prevention and d

•Provide day-to-day supervision for Research & Adjustments Consumer Accounts/Interstate Research operations. •Build an effective team committed to a common vision and shared goals, encouraging joint ownership and shared recognition for results, while actively cultivating relationships to promote collaboration and effective teamwork •Define and implement process improvements, tools and technology to enhance existing processes and better enable my team. •Manage the workload for a team of 25 associates plus su