Mubeen Wahab

- Provided expert guidance on technical project management best practices to streamline processes and enhance project delivery, significantly boosting company revenue and driving overall financial growth; - Led planning and execution of technical projects, ensuring alignment with client goals and adherence to timelines; - Conducted assessments of client needs to develop tailored solutions that improved project outcomes;

- Implemented the Scrum framework for Agile development, boosting team efficiency by 15% and achieving notable budget reductions; - Managed container orchestration and virtualization using Docker, Kubernetes, Rancher, and VMware vSphere; - Administered Active Directory and Exchange, overseeing user account and mailbox management; - Managed PostgreSQL and MySQL database servers, ensuring high performance and security.

- Designed & implemented a wireless network for three buildings, minimizing data loss with two combined internet connections. Used pfSense for load balancing, achieving a 30% increase in internet efficiency; - Integrated CCTV cameras across all buildings for centralized monitoring and management; - Conducted site assessments for optimal hardware placement to enhance connectivity and security; - Provided tailored recommendations based on owner needs, along with a diagram and manual for system maintenance

- Managed project costing, estimation, and planning, while developing project budgets and schedules to ensure successful execution; - Provided remote technical support and managed the IT ticketing system (ManageEngine ServiceDesk), resolving issues efficiently; - Administered Citrix XenServer and Docker VM backups for DevOps, ensuring regular data integrity checks and reporting;

- Provide 3rd line support for server-related incidents, ensuring timely updates, accurate documentation, and escalation when necessary; - Perform systems administration tasks, including performance tuning, data management, and MySQL database management, to optimize server functionality; - Configure, monitor, and manage live websites and Amazon/Rackspace cloud servers, ensuring high availability and quality of service;

- Met with the client to determine their needs and goals, identified opportunities for growth within the existing brand, and developed actionable plans to achieve them; - Consulted with the client on marketing strategies to increase brand awareness and improve sales by up to 20%; - Developed visual materials such as brochures and catalogs to promote products and services;

It was an on-campus study that I completed in the University of South Wales, UK. It also covered PRINCE2 Foundation.