Muhammad Anwar Alam

Analytics to management on process efficiencies and recommending improvement plans, Managing IBM COGNOS Self-service Data Ware House, Centralization and Automating reports and interactive Business Intelligence Analytics, Performing Business Cases and monetization along with extraordinary process knowledge and experience, Big Data Crunching and analysis on ACCESS and SQL to develop BI and innovation in Customer intelligence, Analytics and reporting for Off shore sites in South Asia and Gulf and Egypt.

• Project Evaluation by SDLC model of Sync and Stabilize • Applied Spiral Model to achieve maximum client satisfaction • Worked on SAP and CRM application environment • Managed IT Resources for MIS reporting, asset management • Managed and accomplished the complete flow for enactment of company’s 40 Strategic and Controlling Centre • Planned and controlled Command over IT infrastructure from data center support to the user end support

• Setup and operate the complete ITIL standard from SS to SD, ST, SO and CSI • Applied Spiral model to achieve maximum customer satisfaction for long term SLA • Applied ITIL expertise in the Service Level Delivery • Provided IT solutions and proposed diverse projects to the Business

Algorithm and Data Sciences Big data Analysis python