Muhammad Bilal Ahmed
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Muhammad Bilal Ahmed
- 3 Jahre und 1 Monat, März 2021 - März 2024
Junior QA Engineer
upday GmbH & Co.KG / Axel Springer
• Manual & automation testing on Mobile and Web apps to identify bugs and ensuring high level of product quality in an agile team, communicating with different team members and stakeholders • Automated mobile app to improve test coverage by 30% reduction time in testing and maintained test data, resulting in a 20% increase in customer satisfaction and 15% increase in testing efficiency • Produced regression document improving regression testing up to 30% resulting in faster release of product to customers
- 11 Monate, Aug. 2019 - Juni 2020
IT Administrator
Allied Schools
• Provided L1/L2 IT Support to users • Provided training and onboarding sessions to new comers and off boarding of leaving employees • Device enrollment and policies making in MDM (Microsoft Intune) • Manage Okta – IAM Solution (SSO, Apps Provisioning/Deprovisioning, Workflow Automations) • Managing the hardware devices with Jamf Pro • Managing Documentation on Confluence • Handling tickets in JIRA and communication on Slack
- 1 Jahr und 2 Monate, Jan. 2019 - Feb. 2020
Junior SQA Engineer
Dawood Family Takaful
• Performing both manual and automated tests to identify bugs in software applications, Oracle Forms and Reports, ensuring functionality & stability across applications. • Managed & tracked software issues, bugs & enhancement requests using JIRA, ensuring timely resolution in collaboration with development teams. • Provided IT support by troubleshooting system a& software issues, assisting colleagues with technical problems, & maintaining hardware & software performance.
- 2 Monate, Aug. 2018 - Sep. 2018
Intern
Pakistan Council of Scientific & Industrial Research (PCSIR)
Development of Network Based Software on Microsoft Dot Net using C#. Integration Applications with MSSQL Server 2012. SQL Server Reporting Services (SSRS).
- 2 Monate, Juli 2018 - Aug. 2018
IT Support Administrator
TELEC Electronics & Machinery (Pvt) Limited
• Hardware and software support, ability to diagnose user problems and solve them by using remote control such as Remote Desktop, TeamViewer • Used ticketing systems such as JIRA & Zendesk ensuring adherence to SLAs • Carry out system support activities such as installing OS, Windows, Linux macOS, business applications, managing the Active Directory and Group Policy setting • Assist in user onboarding and offboarding, managing account creation, permissions, and access through Azure Active Directory or LDAP
- 1 Monat, Juli 2017 - Juli 2017
Intern
Blue Sea Services Digital (BSS-Digital)
Provide support to marketing team by creating engaging blog and social media content. Monitor analytics with social media team to identify viable ideas.
Ausbildung von Muhammad Bilal Ahmed
- Bis heute 4 Jahre und 2 Monate, seit Apr. 2021
Computer Science
Technical University of Berlin
- 3 Jahre und 11 Monate, Sep. 2015 - Juli 2019
Computer Science
Bahria University Karachi Campus
Information Management Systems
- 1 Jahr und 8 Monate, Sep. 2013 - Apr. 2015
Pre-Engineering
Government College For Men Nazimabad
- 2 Jahre und 4 Monate, Jan. 2011 - Apr. 2013
Computer Science
H.N Public Secondary School
Sprachen
Englisch
Fließend
Deutsch
Grundlagen
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