Muhammad Dahroug

Media Operations & Localization QA Specialist with expertise in video transcoding, asset QC, and workflow optimization. Ingested, validated metadata, and ran playback testing (HD/SD) across ProRes, H.264, MPEG, and M3U8. Led linguistic, cultural, and brand QA using various tools and platforms. Handled detailed technical rejections with labs, external partners and customers. Maintained SOPs, style guides, and metrics while supporting AI workflows to ensure SLA compliance and root-cause resolution.

Handle the transcription, translation and Syncing the subtitles. Creating a 'how to use’ guide for different types of software to fasten the workflow. Working on the guidelines to have consistency between all languages. Coordinate with post-production on different shows. Ensure that deliverables are on time and according to our standards. Constantly reflect on the workflow processes and find ways to optimize them. Publishing content on various platforms. Coordinate with the team to solve the problems.

Responsible for the evaluation and QC of translated audio and subtitle files. Reporting error patterns to improve quality control workflows. Evaluate worldwide translators based on linguistic and technical quality. Review language style guides for the quality control process to facilitate the R&D team for possible automated checks. Continuously researching and identifying new tools and systems to enhance operational workflows. Abide by security policies and protect information assets entrusted to me.

Performing library catalog searches, processing gifts, organizing data, and conducting bibliographic research. Affixes labels, bar-codes, property stamps, and security strips. Routes checked-in materials to the appropriate processing or shelving location. Updating periodicals list every month. Searches on the database to determine whether the books already own or have been ordered. Searches the database to locate matching or similar bibliographic records.

Analyze content to identify and solve localization challenges. Manage and preserve strong relationships with dubbing studios, directors, and talents. Working with content creators to balance the needs of the dubbing audience with nuances of creative vision. Oversee dubbed recordings as needed in-person with dubbing production supervisors to establish and ensure creative expectations. Supervising and QC for the mixing sessions in both 2.0 and 5.1 mixing sessions.

Advising users on how best to access, use and interpret archives. Archiving the new materials to be accessible for users. Help researchers and guide them through the archive’s materials and data. Selecting, retrieving and arranging materials. Make a shipping list for digital tapes.

Guides Library’s Patrons inquiries in Help Desk. Assists Students and Professors. Preparing course materials (books/articles) and putting it on reserve every semester. Statistics for the library users and materials. Check for supplies quantities. Search on Library Database and E-Resources. Data Entry of Student Information & the New Books. Updating Master's Thesis list. Assist in many events preparations. Solving issues related to clients through telephone or email.

Purchase All the Projects’ Purchases with Best Price, Quality, and Time. Handle Logistical Procedures of the Projects in Terms of Planning the Logistics of Offshore Projects. Manage Transportation Requests and Inquiries. Handle and Follow Up on Shipment Transactions and Warehousing Processes. Communicate and Liaise with Suppliers and Colleagues within Other Departments. Arranging for Supplier Quotations as Required. Responsible for Maintaining and Updating Data.

Enhance after selling service & provide total customer satisfaction. Handle customers’ inquiries and provide solutions to their problems. Ensure compliance to policies & procedures. Handle and keep records of cash & inventory to maintain accurate data that can be used for the 2nd shift and daily reports. Prepare reports including briefing, daily activity, closing sheet & follow up. Positive and effective involvement in implementing the retail plan.