Muhammad Ovais

• Provide day-to-day support for SAP HCM applications, addressing end-user issues and system errors promptly. • Monitor system performance, analyze logs, and implement corrective actions to ensure optimal. • Investigate and troubleshoot reported issues related to SAP HCM modules. • Provide ongoing support and guidance to users on system functionalities. • Conduct user training sessions to ensure effective utilization of SAP HCM applications.

• Review the As-Is processes of Performance Management. • Participating in making a new proposed SAP PMGM framework in coordination with current stakeholders for SAP consultants. • Configuration Roadmap discussed with consultants

• Participating in workshops to implement SAP SuccessFactors and HCM modules. • Coordination with consultants, providing requirements for different modules & updating the workbooks for SAP SuccessFactors & HCM configuration. • Training provided to end users • Role-based permissions (Authorization) working. • Participated with the top management in HR Transformation activities. • Successfully implemented SAP SuccessFactors Employee Central & HCM modules. • Nominated “Employee of the Month” by the management.