Murat Kucuk

Led the operational preparation of the Hotel Indigo Batumi Old Town pre-opening project in collaboration with IHG corporate teams and ownership. • Directed the pre-opening strategy including recruitment, departmental structure, and operational planning. • Implemented IHG brand standards and ensured operational readiness prior to opening. • Coordinated cross-departmental teams and project stakeholders during the hotel development phase. • Built operational leadership structure and pre-opening procedures.

-Direct report to the owner company weekly & monthly. -Prepare P&L reports, business mix, yearly budget and control monthly bases -Revenue management and report to the owner company. -Control online channels with revenue department daily basis. -Plan Sales & Marketing & PR strategy -Guest Satisfaction & achieving Guest Satisfaction results and take action according to these results. -Service quality & control daily bases. -Control monthly cost reports. Focus on results and take action to get better results.

Pre Opening General Manager.. Best of Ramada 2022 Best of Ramada 2023

-Direct report to owner company weekly&monthly. -Prepare yearly budget&control monthly. -Prepare P&L reports,business mix -Revenue management and report to the owner company. -Control online channels with revenue department daily. -Plan Sales&Marketing and PR strategy -Guest Satisfaction&achieving Guest Satisfaction results and take action according to these results. -Service quality and control daily bases.Take action to increase service quality. -Control monthly cost reports.Focus on results&take action.

-Focus on preparation and implementation of the brand standard to change hotel star 4 to 5.Work on all renovation and changes according to the decision of me and owner company.this project finished at end of May 2019. -Direct report to owner company weekly&monthly. -Prepare yearly budget&control monthly. -Prepare P&L reports,business mix -Revenue management & report to owner company. -Plan Sales & Marketing and PR strategy -Service quality and control daily bases. Take action to increase service quality.

I was in charge Cluster General Manager at Euphoria Batumi Hotel and Residence,Legend Business Hotel.In total 618 rooms with SPA,Convention center and Casino. Euphoria Batumi Hotel & Apartments are the biggest Hotel&convention center in Georgia and the Caucasus region. -Direct report to owner company weekly and monthly bases. -Prepare yearly budget and control monthly bases -Plan Sales & Marketing and PR strategy -Control monthly cost reports. Focus on results and take action to get better results.