NITESH RANGA

• Key contributor in strategic execution of Citibank merger with Axis bank. • Drove post-merger revenue growth by developing key management dashboards enabling data driven decision making on migrated customers. • Reclassified segmentation for 1 million customers to enhance banking experience and improve targeted marketing campaigns. • Launched deposit growth campaigns resulting in 5% gain towards €10 million yearly target.

• Spearheaded consent project, provided KPI reporting and campaign updates on 1 million customers (€4.2 million in deposits), resulting in a 20% increase in consented customers. • Promptly addressed a high-level escalation of a major corporate partner involving accidental closure of 16k salary accounts of its employees due to technical errors.

•Delivered 10+ highly adapted diagnostic solutions capturing market performance, analyzing customer spend behavior, and enabling more productive business review sessions. •Boosted 70% team’s productivity by completely automating 32 hours of manual work each month. •Prevented $700k in OPEX by conducting a deep dive analysis on card members visits to lounges. •Spearheaded collaboration with 5+ regional teams and enhanced executive reporting for a new business stream delivering nearly $4B spend.

• Performed month end rewards expense accounting, payments reconciliation and recoveries, recovered credit note $200K in over payment to a major Client. • Conducted yearly contract reviews, audit controls and amortizing intangible assets.

Managed defined benefit 401K plans and approving medical claims.