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Naida Smajic

Bis 2022, Externes Praxisprojekt, HAVI Logistics GmbH
Sarajevo, Bosnia and Herzegovina

Skills

MS Office
Team work
Communication skills
Reliability
Customer service
Customer care
Customer Support
Responsible
Customer Relations
Customer Relationship Management
Motivation
Complaint management
Customer Experience Management
Customer satisfaction
Flexibility
Enthusiasm
Friendliness
problem solving skills
Customer orientation
ability to work under pressure
Complaints Processing
Empathy
Negotiation skills
willingness to learn
Organizational skills

Timeline

Professional experience for Naida Smajic

  • 5 months, Mar 2022 - Jul 2022

    Externes Praxisprojekt

    HAVI Logistics GmbH

    Feasibility Study

  • 1 year and 4 months, Jun 2020 - Sep 2021

    Customer Service Agent

    Teleperformance B-H d.o.o.

  • 2019 - 2019

    Praktikant

    International Airport Sarajevo

    Studenten Praktika, Internationaler Flughafen Sarajevo, von 08.07.2019. bis 26.07.2019

Educational background for Naida Smajic

  • Current 3 years and 8 months, since Sep 2021

    International Industrial Management

    FH Joanneum Kapfenberg, Österreich

  • 4 years and 4 months, Oct 2015 - Jan 2020

    Verkehrswesen und Kommunikation, Luftverkehrswesen

    Universität Sarajevo, Fakultät für Verkehrswesen und Kommunikation

Languages

  • Bosnian

    Fluent

  • English

    Fluent

  • German

    Fluent

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