Neda Saadat
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Neda Saadat
- 5 Monate, Mai 2021 - Sep. 2021
Systems Administrator
Paliz
• Maintaining the Internal Network and managing the VOIP server • Installing and Troubleshooting IP-based device( Printers, Phones, Computers, Laptops …) • Troubleshooting employees' software and hardware issues • Installing and configuring hardware and software • Operating system installation and configuration
- 6 Monate, Aug. 2020 - Jan. 2021
QC Inspecteur
Maral Host (Web Hosting Provider)
Developed and implemented support team policies, ensuring consistent and high-quality service delivery. Established standardized procedures for client interactions, streamlining the ticket resolution process. Monitored team performance, providing feedback and training to ensure adherence to best practices. Ensured compliance with company standards and improved overall service efficiency through process optimization. Collaborated with management to align quality control initiatives with business objectives.
- 2 Jahre und 8 Monate, Juni 2018 - Jan. 2021
Technical Support Engineer
MaralHost (WebHosting Provider)
• Provided support via telephone, chat, and ticket on resolving issues/incidents • Installing and Configuring VPS (Windows, Linux) • Installing control panel ( cPanel/WHMCS, Plesk, Direct Admin) • Monitoring Server’s Network, Disk, Resource • Migrate, Clone, Transfer servers • Database troubleshooting (MySQL, PhpMyAdmin, SQL Server) • Email spam troubleshooting (Configuring Mail records: MX, DKIM, DMARK) • DNS records settings on the Host, Server, and Cloudflare
- 1 Jahr, Mai 2016 - Apr. 2017
Web Manager
Ablooleh
• Maintained the Website content • Content Management Systems (CMS) (Joomla, WordPress) • Database Management, Troubleshooting, Backups, and Recovery (phpMyAdmin) • Providing support for online orders through the website
- 4 Monate, Feb. 2015 - Mai 2015
Web Developer
Sivan
• Designed and developed websites using WordPress • Customized themes, templates, and plugins • Managed website content • Ensuring consistency with brand guidelines and SEO
- 4 Monate, Aug. 2013 - Nov. 2013
Software Developer
NesfeJahan
• Contributed to the development of banking software using C# • Gaining hands-on programming experience • Collaborated with the development team to design and implement features • Validating data integrity between the user interface and SQL databases
Ausbildung von Neda Saadat
- Bis heute 2 Jahre und 10 Monate, seit Sep. 2022
Network and Cloud Computing
Politechnic University of Turin
M.Sc in Computer Engineering (Network and Cloud) | B.Sc. in Computer Engineering (Software)
Sprachen
Englisch
Fließend
Italienisch
Gut
Persian
Muttersprache
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