Nelly Tytechko

QATestLab provides the services of independent testing to enable customers’ profit growth by improving quality of the solutions and ensuring positive user experience.

Wrote training materials for agents Recruited Co-conducted and led distance training for sales agents Managed existing agents Managed telemarketing campaigns Managed SMS Campaigns Conducted product Research Involved in company planning and decisions

Head Training Specialist of Staff Training and Assessment Division - Conducted training webinars - Established and corrected business processes of Bank Branches - Conducted Crisis Intervention - Trained bank employees in innovations and changes (deposits, loans, business processes) - Monitored standards compliance of QoS - Planned and scheduled staff training and development, including professional knowledge and quality of work.

Chief Economist of Zdolbuniv Branch №10017 / 096 JSC "Oschadbank" - Assisted in loan process, including loan applications, distribution and maintenance of loans to legal entities and individuals (also included mortgages) - Initiated legal measures on overdue loans - Marketed deposit products - Registered and maintained bank cards of international payment systems - Kept time sheets and minutes of the social insurance commission meetings - Serviced and maintained ATM transactions.

Training Specialist 10/20/2007 - 02/03/2009 Training Specialist for Directorate of Western Regional Network Loan Officer 07/20/2007-19/10/2007 Loan Officer of Department 17 Credit, Debit, and Deposit Operations of "Delta Commercial Bank”.