Ngolo gabriel Traore

Test Manager für Software Qualitätssicherung sowie Entwicklungsprojekte

Consultant for quality assurance, software Testing, Test coordination, Test Management, Test Analysis

Collections, Billing and Revenue Assurance

Design and Review of operational processes Manage central administrative functions Review and analysis of financial statements Fund management activities in Microfinance Board representative

Consultant for Telco companies in billing, cash collection, customer relationship management (CRM) issues. Business process analysis and business process optimization in Customer service & Billing

Leadership and personal responsibility, Design & Implementation of business operations (order to cash), Design and Execution of Billing data migration to a new system, Revenue Assurance, Support of Controlling for the elaboration of monthly and year-end financial statements, Issuance of management reports

Leadership and Personal responsibility, organization and improvement of customer service activities, optimization of the remindering system, customer billing, management of complaints, project management, Improvement of Revenue Assurance, Support of marketing and sales for product development activities, support of Controlling for the computation of monthly and year-end financial statements, Elaboration of reports for the management,

Set up and leadership of the group Commissions, Design & implementation of commission models for sales partner, Project Management, support of Controlling for the elaboration of monthly and year-end financial statements Reporting activities to management

Order management and Execution of monthly billing. Computation of the premiums payable / bonuses for the sales partners. Development of reports about Billing Data. Reporting to the Head of Billing. Support from controlling

Advice of Distributors by Citroen Germany GmbH for the use of VSAT technology (Help-Desk). Portfolio management and processing of claims for Opppenheim Funds Trust GmbH.

Financial sector studies & assessment of cargo market. Definition and implementation of quality standards in the regional direction for Africa and the Middle East. Monitoring of compliance with the standards. Contribution to the ISO:9002 Audit.

Transportation & Logistics Social Economics of developing countries Economics of Environment