Dipl.-Ing. Nihat Arkan

Managing establishment and deployment of the company Working with investors and industry leaders to introduce Blockchain technology to Retail Industry

• Implemented vigorous business strategies to change the business outlook – from regional to global expansion and financial stability • Expanded / re-engineered IT Structure and Product Development processes – established off-shore operation in India and Romania • Changed international currency exchange and auditing process by establishing hedging and risk management policies

• Successfully managed merger(s) of US / German Corporations to establish World’s largest Product Content Management Organization • Increased top line growth of new company by 80% in 4 ½ years by expanding operation to 12 countries and implementing specific sales strategies for Asia, Europe and Americas • Managed growth of customer base from 42 countries to 68 and from 12,000 to 25,000+ globally

• Improved top line growth by 38% in 3 years and expanded company operation to Asia (Japan, China, S. Korea) and to Eastern Europe (Poland, Czech Republic, Russia, Slovenia) • Implemented new product implementation and customer management service strategies for 6,000+ customers and increased customer retention from 74% to 98% and satisfaction to 81% to 96% in 3-years • Managed effective product development cycles and renewed entire solution set in 2 years by increasing customer adoption to 98%

Blockchain Technology & Strategies