Nikita Glushaev
Angestellt, Product Manager, Leroy Merlín
Berlin, Deutschland
Über mich
Product Manager with 5+ years of experience in B2B2C retail with expertise in logistics, supply chain, and warehouse operations. Skilled in developing products for internal users along with B2C customers and B2B partners. Proven ability to analyze user problems, generate hypotheses, and improve the overall user experience. Strong background in tech, specifically in software development. - Proficient in analyzing user problems and generating hypotheses for improvement - Utilize tools like Miro, Jira, Power BI, Tableau and SQL for data analysis and product management. - Managed complex projects with large budgets and communicated effectively with stakeholders. - Skilled in Agile practices such as Scrum and Kanban - Experienced in resolving complex technical challenges to build scalable and reliable software products. - Building and leading cross-functional teams up to 15 FTE, hiring and firing, promotion, retention, conflict resolution
Werdegang
Berufserfahrung von Nikita Glushaev
Bis heute 2 Jahre und 10 Monate, seit Sep. 2021
Product Manager
Leroy Merlín
Launched a new supply chain shipment model for marketplace orders, which increased the number of orders by up to 30% Developed a new UI for customer support that created the ability to resolve order execution issues. As a result, CR, CSI and FCR raised by up to 10% Fully redesigned and released new returns processing CJM for 1000+ MAU B2B users that raised the seller CSI by 0.5 pp. Cut support operational costs to 10% by releasing a new mechanism of claim management
5 Monate, Mai 2021 - Sep. 2021
Project Manager
ARRIVAL Ltd
Completed a project of implementation of a new Product Data Management system for 3 teams of vehicle designers and engineers (200+ users) Defined project scope, objectives and roadmap. Leading a team of 10 in-house and outstaff professionals who managed system configuration and data migration Delivered project on time and led the team which continued system evolution by agile software development practice usage
2 Jahre und 9 Monate, Sep. 2018 - Mai 2021
Technical Product Owner
Leroy Merlín
Initiated the first R&D in the company of implementing Kafka for high-load applications Implemented distributed stock master-data management system based on R&D results with the usage of Kafka technology and integration with 100+ data sources Introduced the new user experience of user interaction with stock data which improved processes of orders execution and warehouse operations Developed a new stock availability notification service for customers which generated 2% of additional sales
4 Jahre und 1 Monat, Sep. 2014 - Sep. 2018
System Analyst
Home Credit Bank
Launched integration with 3 additional customer data resources (government platform, telecom data, credit bureau) that improved the credit scoring process Redesigned customer master data system and customer creation process which added additional sales
Ausbildung von Nikita Glushaev
4 Jahre und 1 Monat, Sep. 2012 - Sep. 2016
Economics
Tomsk State University
Sprachen
Englisch
Fließend