Niklas Schönk

Taking a gap year together with my wife to explore new countries and cultures.

Lead for our B2C Onlineshops. Constantly looking for improvements to provide the best customer experience. Working with a great team of 3 FTE developers at Ergotopia to create happy, healthy and productive work environments. My work includes: • Strategic planning and development of the onlineshop, both technical and on a business-level • Innovative growth hacking and A/B-testing • Responsibility for performance metrics such as conversion rate and growth • Cross functional / cross team project management

Working with a great team to create happy, healthy and productive work environments. Product Owner for our B2C Onlineshop. Constantly looking for improvements to provide the best customer experience.

• Project lead for shopware projects with a budget up to 185.000€ • Project lead for projects with headless frontend technologies and PWA (progressive web app) • Calculating and creating offers • Consulting in the digital transformation

Short contract as a excursion expert on the Mein Schiff 1 of TUI Cruises GmbH. My work there included: • Accompaniment of excursions in destinations like the Canary Islands, Agadir and Maderia • Customer Service for the guests of Mein Schiff 1 • Advice on excursions to the guests of Mein Schiff 1 • Selling excursions to the guests of Mein Schiff 1

Apprenticeship at TUI Deutschland GmbH. Deployment in various departments of the biggest tourism company in the world, such as: • Customer Service & Call Center • First Business Travel (Corporate travel) • Product management for Robinson & TUI Magic Life, the biggest hotel-brands of TUI • Digital Commerce • Tour guide in Egypt

Berufsbegleitendes Studium mit dem Abschluss Bachelor of Science Wirtschaftsinformatik zur Erweiterung der persönlichen und fachliche Kompetenzen neben der Vollzeit Arbeitsstelle.