Nikolai Berenbrock
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Nikolai Berenbrock
- Current 3 years and 11 months, since Jul 2022E.ON Digital Technology GmbH
Head of Conversational AI, Integration & SAP Development Services
- 1 year and 3 months, Apr 2021 - Jun 2022E.ON Digital Technology GmbH
Head of Conversational Experience
- 2 years and 2 months, Feb 2019 - Mar 2021
Product Owner: Interactive Communication
E.ON Digital Technology GmbH
- 1 year and 5 months, Sep 2017 - Jan 2019
Product Owner: Interactive Communication
E.ON Business Services GmbH
- 9 months, Dec 2016 - Aug 2017
Digital Delivery Lead: Digital Communication Channels
E.ON Business Service GmbH
- 7 months, Jan 2017 - Jul 2017
Co-Founder Paketstrom
:agile accelerator Gmbh
Responsible for Digital IT and Marketing
- 11 months, Mar 2016 - Jan 2017
Digital DownStream: Contact & Support – Sub project lead Digital Marketing
E.ON Business Services GmbH, Hannover
• Strategic planning and designing of the Omni-channel strategy • Defining and establishing large scale digital transformation in the area of Interactive Communication/ New Channel development • Piloting new digital channels (Chat, Social Media, WhatsApp, Skype) with subsequent scaling including multi-national roll-out
- 1 year and 11 months, Mar 2015 - Jan 2017
Digital DownStream: Online Shift - Project lead Digital Marketing
E.ON Business Services GmbH
• Defining and seeding Digital Transformation within the E.ON service organization, predominantly working on C-Level with regional units in DE, UK, SE and CEE • Strategic Analysis of existing On- and Offline processes to optimize customer touch points within the customer journey to generate an active shift of the customers towards digital channels (products and services) • International roll-out of new and optimized processes and offerings
- 2 years and 1 month, Nov 2014 - Nov 2016
Digital Consultant & Project Manager Digital Marketing
E.ON Business Services GmbH
• Consulting on Web Personalization/ Conversion Optimization as well as piloting and subsequent product management for SaaS solutions on Interactive Communication internationally • Steering pre-sales of new digital services and implementation of new digital solutions
- 4 months, Mar 2015 - Jun 2015
Digital DownStream: Enable Personalization – Project lead Digital Marketing
E.ON Business Services GmbH, Hannover
• Strategic Assessment of Web Personalization for the international sales organization • Conceptioning of personalization measures with subsequent steering of in- and external teams to realize the implementation. A/B and multi-variate testing. • Transition of the learnings towards line organization – building an internal capability of personalization
- 3 months, Aug 2014 - Oct 2014
Local Service Coordinator - Generation IT Steam
E.ON Business Services GmbH
- 3 years, Aug 2011 - Jul 2014
Dualer Student
E.ON Business Services GmbH
• Analysis of communication gaps, organization, optimization and execution of IT trainings and open houses. • Project support and It coordination/ consulting
• Consulting and supporting customers in commercial and technical areas as well as installation and maintenance of IT systems and cloud solutions.
- 2 months, Oct 2013 - Nov 2013
IT-Consultant – Local Demand Management ECR
E.ON Energie Odnawialne Sp. Z.o.o., Polen
• Intership in poland • Strategic intervention, crisis management and key account management to optimize communication flow and relationships • Technical demand evaluation and quality assurance in the delivery • International roll-out of new IT solutions
Ausbildung von Nikolai Berenbrock
- 3 years, Aug 2011 - Jul 2014
Wirtschaftsinformatik (Anwendungsentwicklung)
Hochschule Weserbergland
Software Engineering, DataWarehouse/Business Intelligence, IT Projektmanagement, IT-Dienstleistungsmanagement, Grundlagen der Informatik, BWL
- 2 years and 1 month, Jan 2007 - Jan 2009
IT-Systemkaufmann
DAA-Hannover
IT-Grundlagen, Netzwerktopologien,Programmierung, Rechnungswesen, Marketing, Betriebswirtschaftslehre, Volkswirtschaftslehre
Sprachen
German
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
Polish
A1-A2 (Grundkenntnisse)
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