Nikolay Sadikov

- Responsible for the Tier 3 Telecom support team; - Leading all Tier 3 support activities within CIS – Work Order Management, Change Management, Problem Management, Capacity management, Vendor management, Service Management and Continuous Service Improvemen; - Development, imlpemetation and support of banking inter-region network ,services - LAN/WAN/Voice/VoIP), connecting it to external networks (other banks, processing centers, Internet, PSTN) DMVPN + PKI. Cisco SSL VPN, Anyconnect, ACS.

Proven operating or/and deployment experience with Microsoft products (Windows Server, Active Directory, PKI, ); WAN and LAN networks (switches, routers, firewalls from Cisco, Juniper, etc); virtualization (VMWare); IPS technologies (Cisco, Stonesoft); DDoS prevention solutions (Arbor, Kaspersky); DLP (InfoWatch); Balabit SCB.

esponsible for availability of key network infrastructure services in 19 locations among CIS region 24/7. Working as a sigle contact point for all major network issues. Accountable for several KPI's. Working by ITIL standarts. Responsible for problem management and change management Cisco Switches 6500 series, 4500 Series, 2900XL, 2950, 2960, 3524XL, 3550, 3560, 3750 Cisco Routers 2800 series, 2600 series, 800 series Cisco wireless WLC 44xx AP 1231, 1242 Other Cisco LMS,Cisco ACS, Cisco NAC

Support for corporate information systems and services - Carrying out planned works on the corporate infrastructure. - Building network infrastructure for the company's new office. - - Supporting network services, mail system, Windows servers on HP hardware. - Supporting users, HP workstations. Cisco Switches 2950, 2960, 3524XL, 3550, 3560, 3750 Cisco Routers 2800 series, 2600 series, 800 series