Dr. Nils Reisen
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Nils Reisen
- Current 9 years and 1 month, since May 2017
Product Manager
Creaholic SA
I am a product manager for digital research products that help companies create successful products, improve collaboration and strengthen their customer orientation. I currently work on Pulse (a continuous, open and actionable employee survey), Looping (a tool to get fast community feedback on prototypes and ideas) and the Customer Centricity Score (a strategic KPI for customer centricity).
- 3 years and 8 months, Nov 2010 - Jun 2014
Marketing Manager Customer Intelligence
Kuoni Travel Holding Ltd.
- Responsible for the company’s Net Promoter System in Switzerland. - Responsible for the company’s customer intelligence and market research activities - Responsible for and main developer of the Kuoni Travel Compass®, a tool for assisting customer decision making in the shops and on the web - Translating customer insights into sales and marketing measures - Staff training in Sales, Marketing and Market Management in Switzerland, the UK, France and the Netherlands in German, English and French
- 7 months, Apr 2010 - Oct 2010
Director of Marketing & Knowledge Management, Consultant
Octobre Moore
Consulting projects: 1) Merck KGaA. Darmstadt, Germany – Service Impact Analysis for IT Department 2) Kuoni Reisen. Zürich, Switzerland – Confidential Project
- 4 years and 2 months, Jul 2005 - Aug 2009
Graduate Assistant
University of Lausanne, Faculty of Business and Economics, Switzerland
- 3 months, Jul 2003 - Sep 2003
Intern
University of Melbourne
Ausbildung von Nils Reisen
- 4 years and 1 month, Jul 2005 - Jul 2009
Psychology / Economics
University of Lausanne
Consumer Decision Making, Decision Strategies, Managerial Decision Making, Decision Support Systems, Intuitive Decision Making
- 4 years and 10 months, Oct 2000 - Jul 2005
Psychology
University of Fribourg
Cognitive Psychology (decision making), Social Psychology, Clinical Psychology
Sprachen
German
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
French
C1 (Fließend)
Spanish
C1 (Fließend)
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