Dr. Nirmal Patel

Delivered in-depth UKG Pro WFM training in collaboration with HR, Payroll, and Change Management teams. Provided frontline support during Go-Live, assisting users and resolving system issues in real time. Supported development of tailored training materials for HR, managers, and staff. Helped customize content to meet diverse learning needs and improve adoption. Worked with stakeholders to implement enhancements and improve UKG Pro WFM usability.

Maximized independence and quality of life for 15 individuals through attentive assistance and support. Implemented individual care plans in adherence to person-centred principles, prioritizing individual choice, respect, and dignity. Documented and maintained accurate records of client progress, activities, and any incidents, guaranteeing compliance with organizational standards and regulations

Provided compassionate support and assistance to 20 individuals with activities of daily living, personal hygiene, life skills, and recreation and leisure activities. Collaborated effectively with 6 interdisciplinary teams, communicating vital information and contributing to holistic care approaches. Responded promptly and effectively to client needs and emergencies, demonstrating adaptability and problem-solving skills in challenging situations

Conducted 1200+ comprehensive patient counselling sessions, providing vital information on medication usage, dosage, and potential side effects to enhance patient understanding and adherence. Collaborated actively in ward rounds and participated in patient case-based discussions with physicians, contributing valuable insights to optimize patient care and treatment plans. Assessed and analyzed patient medication charts, evaluating drug-drug interactions, adverse reactions, dosage accuracy