Nithya Kannan

Spearheaded the E2E QA testing and governance for the Fulfillment & Operations division to drive QA best practices across the engineering teams. Directed QA strategy and execution for global product rollouts, ensuring on-time delivery of complex, multi-system implementations Collaborated closely with Product Managers to understand business requirements and design comprehensive Test plans Led a team of 8 QA engineers, coordinating daily Agile ceremonies Coordinated and led User Acceptance Testing (UAT)

Directed an international team of 10+ members (onshore/offshore) through the full STLC for critical Canadian retail projects ensuring 100% successful Go-Live delivery Managed end-to-end QA project requirements, including Client SOW, effort estimation,resource planning/allocation Engineered comprehensive Risk, Mitigation, and Contingency Plans, performing regular reviews with senior stakeholders Analyzed and reported DSR (Daily Status Reports) & WSR (Weekly Status Reports); contributed to key audit processes

Designed Test cases and performed functional testing like smoke test, System testing, Integration testing, E2E testing, UAT, Regression testing and Risk based testing Identified critical defects early in the lifecycle, preventing production issues Experience in SQL,Shell scripting,JIRA and basics of automation tools like robot framework&selenium Developed and executed comprehensive test strategies, ensuring 95%+ test coverage Acted as SME for the Blue Yonder / JDA Suite