Novelyn Sorela

Responsible for lead sourcing and acquiring of contact numbers of IT Senior Decision Makers/C level executives of the Global 500/ASX listed companies within Asia Pacific, ANZ and Japan Pre-screening of IT Solution Provider/Vendors making sure that they are a perfect fit to get in front of the IT Decision Makers to conduct business meetings Execute cold calling to CEO’s/ Managing Director from prospect IT Solution Provider/Vendors and responsible for explaining/ illustrating the business model

Deliver excellent customer service experience by providing accurate, relevant and timely information on banking products and services, resolving customers’ queries and problems effectively and efficiently  Receive, respond and follow through customers requests received via calls, emails, letters and facsimile for their credit/debit card application, disputes, voucher replacement and all other related inquiries

Marketing, Advertising, Photography, Journalism, Public Relation