Oksana Shvediuk

Communication with social media (Facebook, Instagram and WhatsApp) advertisers via chat, email and phone in the working language. Investigation of the issue the advertiser is having, searching for relevant information and finding appropriate solutions. Communication with internal departments in order to provide necessary support to advertisers. Being well informed about the latest features, technical issues etc related to the product.

Developed, curated and managed high quality content for social media platforms, including Facebook, Instagram and Twitter, to engage target audience and support brand objectives. Created compelling visuals and written content aligned with brand messaging to increase engagement and follower growth. Run social media advertising campaigns. Create and manage social media content.

Providing travel services for corporate clients. Making flight/hotel/car reservations for business clients HCL via Turbo system. Booking and modes of transportation including flights, hotels and ground transport. Issuing/modifying/cancelling/voiding flight/hotel/car reservations. Customer assistance.