Olaf Malcher
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Olaf Malcher
- Bis heute 12 Jahre und 7 Monate, seit Nov. 2012
Customer service and sales clerk
Theatre Refreshment Company
- 1 Jahr und 1 Monat, Sep. 2011 - Sep. 2012
Call Center Agent
Kikxxl
Sophisticated sales calls (up- and crossselling, churn prevention, customer service)
- 2008 - 2010
Service Clerk
Walgreens, New York
- Cash register and customer service - Merchandising, store inventory - Maintaining store signage and displays
- 2007 - 2008
Seeman - Shore Excursion Staff
Norwegian Cruise Line
- Excursion sales during hospitality desk - Handling client issues and complains - Escorting shore excursions
- 2005 - 2007
Lifeguard
City of New York Parks and Recreation
- Brighton Beach, Coney Island, Brooklyn - Lasker Pool, Central Park, Manhattan
- 2005 - 2007
Assistant VP Executive Finance
Sky Advertising
- Handling various accounting and billing issues - Customer service and client complains
- 2005 - 2007
Skilift Operator
Aspen Skiing Company
- Opening and closing lifts - Maintenance of lift areas - Assistance guests with their needs - Maintenance safe operation - Maintaining team spirit
- 2003 - 2007
Bartender & Manager
Theatre Refreshment Company of New York Inc.
- Fast pace working environment, sales before and during intremission of Broadway shows - Accounting weekly reports including payroll
- 1997 - 2005
General Manager
New York City Vacation Services Inc.
- Receptive tour operation, hassle free from A-Z - Designing customized, unique itineraries local and beyond NY City, product development - Groups of any size particularly youth, senior and VIP groups - Exclusive driver's guide service with the company's "Sprinter Passenger Van" - Excurion sales - Event planning / INAA meeting 2004 - TV production coordination and management: 1999 Christmas shopping in NYC 2001 Jose Carreras in NYC 2002 Musician Matthias Reim in Miami, Key West and new Orleans
- 1993 - 1994
Local Service Representative
Go America Tours Inc., New York
- Handling client problems and complains - Liaison person between management and tour guide - Excursion sales - Hotel reservation for clients
- 1988 - 1992
Insurance Specialist
Motoren und Turbinen Union Muenchen GmbH (MTU)
Handled initially all personal insurance matters of employees, then focused on commercial/industrial insurance, particularly transportation and technology specific casualty and property insurance. Responsibilty included: - Risk analysis - Preparing and presenting proposals for comprehensive insurance coverage - Solicitation and evaluation of proposals from commercial users - Advised on and coordinated insurance matters of MTU affiliates Eurojet Turbo AG, Turbo Union Ltd., Deutsche Aerospace
- 1986 - 1988
Insurance Sales / Field Service
Concordia Insurance Co., Osnabrueck
- Servicing existing policies (private and commercial property, liability, casualty, life and health insurance) - Preparing proposals and advanced sales preparations - Widening existing client base - Hiring, educate and motivate sales persons Company's top ranking regional sales inspector in 1997
- 1984 - 1985
Insurance Claims Examiner
Concordia Insurance Inc., Osnabrueck
Adjusted, evaluated and processed casualty and property insurance claims
Ausbildung von Olaf Malcher
- 1 Jahr und 4 Monate, Jan. 1987 - Apr. 1988
Insurance
Industrie- und Handelskammer Osnabrück
Economics, business administration, law, principles of casualty insurance
Sprachen
Englisch
Fließend
Deutsch
Muttersprache
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