Oleksandra Muzolevska

Managing a portfolio of existing B2B customers for ME and EECA regions • Processing end-to-end customer orders in SAP and Excel, ensuring completeness and accuracy of order data and customer requirements • Coordinating shipments by road freight, air freight, and sea freight for beauty, liquor, and confectionery products • Resolving transport and delivery-related issues

• Designing and developing eLearning modules for shop floor employees to support consistent knowledge transfer and operational readiness • Producing digital training content using a dedicated internal authoring program • Collaborating with relevant stakeholders to prepare training content aligned with operational needs • Delivering training content updates and maintaining learning materials • Tracking training deployment where applicable

• Managing full-cycle recruitment • Designing and delivering onboarding training programs • Coordinating and negotiating with brand representatives of Duty Free chains • Planning and delivering training events for beauty consultants • Managing employee relations and advised stakeholders on performance management topics • Creating eLearning content • Corporate clothing • Employer branding

• Managing cooperation with international employers across the UAE, China, Poland, Canada, and Kuwait to support staffing needs • Recruiting candidates for hospitality and general labor roles • Preparing and reviewing candidate documentation for embassy submission • Providing simultaneous interpretation (English/Russian and Russian/English) during interviews and employer interactions