Olga Ermakova

• Oversaw the end-to-end SDLC, coordinating planning, scheduling, execution, risk management and status reporting of software releases across web, mobile, cloud and internal platforms. Worked closely with Marketing, Product Management, QA, DevOps, Dev teams. Managed release and post-release risks, tracking potential delays and issues to final resolution. • Created and maintained documentation related to release procedures. • Staged releases to ensure all dependencies operate as expected.

Maintained IT and other projects in teams of up to 5 people. 100% of projects delivered on time. Metrics: ROI, KPI. Functional example of a project: • Workflow creation & management • Long-term and short-term planning, incl. that of resources (working with Agile and Waterfall methodologies) • Writing tech specs for a new brand book • Launching a local social network for the internal community • Monitoring team load in the task tracker • Project presentation in front of the customer (demo, production)

• Assisted Project Managers with documentation and compiled analytical reports. • Developed internal documentation related to business processes. • Managed corporate events.

Main project, in a team of 3-5 people: • Mexican food production line (from start-up to a full production circle, including launch in stores; KPIs reached - 30% ROI). • Vendor and event management.