Olga Kapralova

-communication with customers -providing a quality service to customers -dealing tactfully with complaints -looking for new customers B2B, B2C (innovation and creativity) -crystal chandelier market research and analysis -marketing and customer understanding -web design and web building -graphic design of promotional materials -promotion of products on web and personally

-creation, maintenance and execution of the Containment -NavStreets checks and queries to ensure the NAVTEQ database is coded according the specifications set by NAVTEQ -problem analysis -query development -query testing -analyze the NAVTEQ Technical Notification Memoranda -execute all other activities within the Product Validation department

-work with high disabled patient (95% paralysis) -handle difficult situations with tact and sensitivity -work in a team

-communication with customers (buyer) -communication with customers (seller) -organizing meetings -work in a team (with another brokers) -training of new brokers -keeping records in the office (invoices, real estate database, ...)

-running the bar and cafe -work in a team (with employees) -provide a quality service to customers -deal tactfully with complaints -promotion of bar