Oliver Wang

Selbstständig, Web-Developer, Freiberuflich / Freelancer
Zürich, Schweiz

Fähigkeiten und Kenntnisse

Project & Product Management
Business Communication
Partner Relationship
Pre-Sales Consulting
Post-Sales
CMS-System
Web Development

Werdegang

Berufserfahrung von Oliver Wang

  • Bis heute 11 Jahre und 1 Monat, seit Juli 2014

    Web-Developer

    Freiberuflich / Freelancer

    • Delivered web projects from requirement analysis to planning to realization. • Enhanced client’s office IT efficiency by resource consolidation. • Clients: HR consulting company, private clinic (www.medical-motion.ch)

  • 4 Monate, März 2014 - Juni 2014

    Strategic Sales Representative

    ServiceSource International

    • Created & implemented sales strategies for Red Hat renewal service contracts and provided reports to senior sales manager. • Delivered good renewal rate with existing customers, top customer service quality assurance and sales execution from prospect to close (Forecast, CRM management, up-sell).

  • 2 Jahre, März 2012 - Feb. 2014

    Learner (Web Development)

    Freiberuflich / Freelancer

    • Learned WordPress CMS & basic web technology. • Participated two intensive online marketing programs in London. • Improved German skills during several stays in Switzerland (total 10 months)

  • 1 Jahr und 1 Monat, Feb. 2011 - Feb. 2012

    Product Support Manager

    Hewlett Packard

    • Identified gaps in customer care strategy, managed Inkjet product quality impact on customer satisfaction and provided insights for future programs. • Reduced product warranty calls and returns by 20% by driving top issues to resolution with R&D and regional support, repair and manufacturing partners. • Saved estimated 17% of warranty dollars in FY2011 by keeping ESR & ECR (Estimated Service/Call Rate) within target.

  • 1 Jahr und 5 Monate, Aug. 2009 - Dez. 2010

    Pre-Sales; Technical Consultant

    Hewlett Packard

    • Worked with regional (Asia Pacific & Japan) Desktop Solution team to identify product compatibility issues, failure rates and escalations; provided solutions with local engineers for onsite product supports. • Delivered trainings for new products and enterprise solutions to sales managers and channel partners. • Provided pre-sales support to sales managers of all market sectors in Taiwan to close big deals (7.7% revenue growth in 2010).

  • 9 Monate, Nov. 2008 - Juli 2009

    Windows Mobile Sales Representative

    TrendYoung Marketing Corp. Taipei (Partner Company of Microsoft Taipei)

    • Coordinated product launch, merchandisers and roadshow with Taiwan channels. • Provided technical knowledge, training and marketing materials for sales outlets; analyzed Taiwan smart phone market and created report for management.

  • 4 Monate, Sep. 2008 - Dez. 2008

    Administrative Assistant

    Microsoft

    • Increased inter-department work-flow efficiency by 20% by coordinating logistics, procurement and event organization.

  • 6 Monate, Mai 2007 - Okt. 2007

    Marketing Assistant

    Seagate Technology

    • Researched Taiwan hard disk market (market price and end user preferences) and established positive relationships with retail channels.

  • 11 Monate, Dez. 2005 - Okt. 2006

    Assistant Product Engineer

    Osram Licht AG

    • Tested projector lamps and recorded data for further analysis and sales support.

  • 1 Jahr und 7 Monate, Apr. 2004 - Okt. 2005

    Project Sales Manager Assistant

    Microsoft

    • Led local existing partners to qualify for Microsoft certifications (89% re-enrolment rate). • Enrolled 100 companies to the Microsoft Partner Program. • Won Microsoft Program award for the best performance and customer satisfaction; contributed TWD$4 million (~100k USD) revenue in 2005.

Ausbildung von Oliver Wang

  • 6 Jahre und 5 Monate, Sep. 2001 - Jan. 2008

    Science

    Chinese Culture University

Sprachen

  • Englisch

    Fließend

  • Chinesisch

    Muttersprache

  • Deutsch

    Grundlagen

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