Padam Jain
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Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Padam Jain
- 11 Monate, Sep. 2011 - Juli 2012
Group IT Release Manager
Eurofins GSC - Luxembourg
•Review the Service Transition processes and present the assessment report. •Implement the Change & Release Management processes on a group level. •Assist in defining Service operation processes. •Project manager for a crucial project and its deliverables.
- 1 Jahr, Sep. 2010 - Aug. 2011
Transition & Operations Team Lead
BCA Auctions GmbH - Germany
•Introduced an ITIL based Customer & Technical Service Desk. •Establish SLA & OLA for agreed level of service and support. •Process Owner for Service Transition & Service Operations processes. •Monitor and control the day-to-day IT operational activities. •Co-ordinate with suppliers to ensure delivery of services as contracted. •Initiate & govern a feasibility project to offshore the technical support.
- 1 Jahr und 6 Monate, März 2009 - Aug. 2010
Change & Release Coordinator
BCA Auctions GmbH - Germany
•Developed an ITIL based software release process. •As a Release coordinator, planning & handling release management. •Defined and implemented the Change Management process based on ITIL guidelines. •Manage, instruct and work with offshore teams.
- 4 Jahre, März 2005 - Feb. 2009
Program Analyst
BCA Auctions GmbH - Germany
•Requirements gathering & functional specification document. •Design & Implementation of a consolidated Reporting Engine. •Coach new team members, including pair programming and pair testing. •Provide 2nd level technical and operational support.
- 2 Jahre und 8 Monate, Juli 2002 - Feb. 2005
Application Developer
Ingsoft GmbH - Germany
•Design & development of a distributed application for decentralized energy management. •Data migration tool to import data from MS Access database to SQL Server 2000 database. •Developed a user friendly web application to provide a simple billing solution.
Ausbildung von Padam Jain
- 2 Jahre und 3 Monate, Apr. 2000 - Juni 2002
Computational Engineering
FAU - Erlangen-Nürnberg, Germany
Distributed Computing, Internet Technologies, Relational Databases, Micro Electronics
- 4 Jahre und 1 Monat, Sep. 1994 - Sep. 1998
Computer Science
BMSCE, Bangalore, India
Computer Architecture, Operating Systems, Object Oriented Programming, Design & Analysis of Algorithms, System and Assembly Programming, Finite Automata & Formal Languages
Sprachen
Englisch
Muttersprache
Deutsch
Fließend
Hindi and Other South Indian Languages
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