Ing. Pankaj Jain

Lead and coordinate with internal team of specialists in delivering strong partnering support programs to the customers with the aim of growing our volume, share, margin of our products and customer satisfaction level. Establish and implement account plans (customer strategy) Increase SIG Combibloc share at the customer Ensure 4-month rolling sleeve sales forecasts Be owner of the customer claims and resolve it properly within the measure target timing

Technical Sales and Business Development - Dairy Separation Processing and technical support to service team

Conduct Industry Assessment to identify key industry trends, developments and competitor strategies, potential joint ventures and M&A opportunities • Develop and implement MIS reporting for the Managing Director’s office for special initiatives • Develop business cases for new product development, new market entry and joint ventures/M&A opportunities in collaboration with the R&D and finance team • Develop plans and carry out feasibility analysis for capital investment projects

• Pre Sales Engineering – assessment of customer requirements through analysis of RFPs, interactions with customers and other stakeholders like funding agencies • Process and Proposal engineering- preparation of P&ID, PFD, Project plans to accurately assess project costs and develop detailed proposals and quotations • Development of techno commercial offer after assessment of competitive intensity and relative strengths. • Negotiations with the client to close project sales

Key Account Manager for 2 of the top 5 customers in dairy segment for the company, acting as single point of contact for all customer requirements- Regional sales office Market and environment assessment- identification of key industry trends, competitor activities and business opportunities to provide input to senior management Managing customer relationships and coordinating after sales service as required.