Parvana Hasanova

· Participated in a comprehensive evaluation of voice/data replacement solutions, which included responsibilities in definition of requirements, identification of alternatives, evaluation, vendor interaction and management. Selected Avaya. · Troubleshoots problems associated with telecom services for locations; worked with users, vendors and other technical personnel to identify and resolved network problems. ·

· Analyzed and manipulate data using software tools of the various systems. · Acted as a liaison between business people and/or Business Technology Managers who have a business problem and technology people who know how to create automated solutions. · Oversee business change request process, which includes facilitating weekly meetings, ensuring issues are addressed and resolved; Coordinated with project leadership to identify and gain commitment in the concept and rollout timeframe of project.

· Defined and communicate telecommunications requirements for toll free number set up. · Worked with internal business partners to develop commodity sourcing strategies and identify opportunities to reduce overall cost, reduce contractual risk. · Managed contractual risk by creating and gaining approval from legal on key terms and conditions. Responsible for contract negotiations. · Participated in issues resolution and change control processes. · Provisioned all new, change, upgrade.

· Served as a liaison between the engineering team and telecom vendors. · Provided provisioning and understanding of network architecture from Sonet ring's down to DS1 circuits. · Provided technical and administrative support for EDI operations. · Performed as a subject matter expert in partnership with Network Technologies, Sales Engineer or network Engineers to refine and implement solutions based on product and customer needs and requirements. · Updated telecommunications databases with cost center.

· Coded invoices used an Excel based invoice automator program. · Account reconciliation, vendor payments, expense reporting, checks processing.

· Responsible for project planning, cost analysis and vendor comparisons. · Developed capacity plan for international satellite and fiber-optic links. · Developed and analyzed routing plan for voice and data. · Knowledge of Local, Long Distance Voice and Data services, IXC usage, as well as all aspects of wireless. · Telephone solution, data networks and satellite carriers. · Developed and implemented account strategy for selling Frame Relay, ATM, ·