Patrick Moeckli

DACH Account Executive - Client Acquisition, Licenses - Targeting Top-tier Accounts of the EMEA Region (Life Sciences, Automotive, Manufacturing, Retail, Consumer Goods, Process Industries). Client Partner - Client Acquisition, Development and Service Delivery – DACH - Generated 25% of EMEA services revenue (=11.5 M€) with Roche and Novartis globally.

- Managing IT Profit Center (5MUSD) including IT cost planning, budgeting, forecasting Lead end-to-end IT business operations i.e. hiring IT suppliers (infrastructure, software, professional services, and support) Pricing & Analytics - Designed and lead a global implementation of Vistex as an integrated Rebates Mgmt solution - Designed and lead the implementation of a Division Pricing Data Warehouse Business Performance - Lead the implementation of Group solution aimed at displaying Gross Margin

- Responsible for a 10 member team of CRM Process Champions (business analysts) at Mettler Toledo, central Blue Ocean Team (SAP CRM 7.0 EH1) covering: + Marketing to Lead (Target Groups, Campaign, Execution), + Lead to Order (Cross Leads, Configure - Price - (Package) Quote, Opportunities Mgmt) + Order to Cash (Sales and Services Order) and Billing

- Designed and implemented inter-company quote and order capability (people, processes) after Autonomy’s (an HP subsidiary) acquisition. - Designed and deployed an innovative Pricing operations strategy allowing clicks-based (pre-approved) Special Pricing for Corporate and Enterprise Accounts while improving overall BU Gross Margin. - Dramatically improved Inter-Company Quoting Process: a) Error Rate on Quote divided by 5, b) Average EMEA Turn Around time cut in half, c) Team productivity multiplied by 5

- Deployment Manager for a Low Touch Pricing Best Practice Capability, Process and Resources. - Deployment Manager for a breakthrough Margin Portfolio and Planning capability & process.

Country CRM Manager and EMEA Engagement Manager at Hewlett Packard based in Switzerland. Leading a Sales Operations team of 4 members. - Lead a Siebel 7.5 Pilot implementation for 500 Sales and Marketing users. At EMEA level, lead end-to-end projects including CRM functional/systems deployment or reporting capabilities. - Reduced cost-to-serve by 30% while maintaining the quality level of service.

Associate – Turnaround Management & Business Recovery - Developed and documented the client’s ISO / TS16949 Quality Manual. - Trained employees on newly developed processes. - Developed and implemented an extensive equipment maintenance concept aimed at increasing machine OEE - Developed a cost efficient spare part procurement strategy for operations & maintenance - Activated and integrated corresponding relevant ERP (Agilisys Automotive)

First CRM-Consultant ever at Ernst & Young Consulting D-CH, then Cap Gemini Ernst &Young Central Europe. Developed extensive analytical, organizational and technical project expertise in diverse front-end challenges. Diverse Project roles in multiple industries. Practical experience ranging from project design, planning, staffing and realization. Siebel Business Expert Versions 98, 99.5, 2000, 7.5 and 8.0. Leading role in Market Development and client acquisition activities.

Thermal Turbo machines

Mathematik - Technologie