Patrick Zienert

- Design of test cases on component and system level (functional and non-functional tests, such as smoke, load and performance tests) - Mentoring and coaching of other testers in the creation and execution of the tests and classify the test cases according to the test phases - Optimization of test processes to increase product quality - Creation of proof-of-concepts for test management and test automation systems and estimate implementation and maintenance costs

- Preparation and teaching of courses in the field of industrial communication - Development and maintenance of course materials - Maintenance and installation of the training equipment

- Worldwide field service level 2 in the field of industrial communication (Profibus / AS-i / Profinet) - Investigation of industrial factory failures

- Second level customer support for industrial communication (Profibus / Profinet) - Support of sales and product development - Simulation of customer requests in test facilities to determine remedial measures - Support of on-site service groups - Compose manuals and FAQs

- Second level customer support for SIMATIC STEP 7 / S7-GRAPH / S7-PLCSIM - Simulation of customer requests in test facilities to determine remedial measures - Support of on-site service groups - Analysis of complex problems and elimination directly on customer systems via remote support

- Consulting, planning, execution, troubleshooting and testing of electrical installations in accordance with standards - Consulting, programming, installation and troubleshooting of telecommunication systems - Customer service in the areas of industrial plants, general electrical installations, household appliances - Industrial installation

Automation Technology