Pattaraporn Ngamsawai

• Dashboards & Data Management– Set up and manage platform and project dashboards and databases, ensuring accurate tracking of key metrics for effort planning and project evaluation. • Jira & Confluence Optimization – Configure Jira project structures, set up tailored filters for project managers for enhanced project transparency. • Digitalization & Automation – Support the implementation of automated tracking solutions to streamline workflows, and ensure data accuracy for project reporting.

• Data Migration & Automation – Led migration of project management tools from SharePoint to Jira and Outsystems, streamlining project tracking with automation. • Digital Project Coordination – Managed end-to-end project lifecycles, ensuring seamless deployment of digital tools and alignment with business objectives. • Performance Monitoring & Analytics – Developed tracking systems and data analysis models, identifying key improvement areas for process optimization • Workshop & Stakeholder Engagement

• Investigated employee perspectives on the digital roadmap's impact on Infineon's Quality Management. • Explored psychological factors influencing tool implementation feedback. • Developed and tested hypotheses to optimize digital transformation journeys. • Used validated scales for data collection, providing insights for Infineon's management to enhance project success.

• Harmonization and automation of Quality Academy Reporting. • Established a reporting policy, standardizing data collection. • Created a Training Catalog for specific target audience. • Collaborated with cross-functional teams to streamline the reporting process

Participation in project under topic "Integration of people with Autism/Asperger Syndrome into working life" cooperation with the companies DELL and Auticon GmbH

Participation project group work under topic "Sale Excellent - After Sales Service " Share knowledge about after sales services of Thailand and get to know other country culture.

Dealership for marine animal ingredient from Family Business, responsible for • Time and products planning • Provide monthly report • Suppliers, customer coordinator and generate marketing campaign. • Problem-solving, delegation and time management.

One of Southeast Asia’s largest beverages company • Process improvement project under stock and inventory management department. • To balancing demand bottle supply and reducing labor workload time. • Reschedule of bottle supply in the inventory. • Provide bottles plan pre and post production line

Be a part of university international affair, responsible for incoming foreign student who come to study in Thammasat university Thailand. - Provide general information - Provide personal help - Create event for cultural learning and sharing

Organize Event for Thammasat students. Head of university football game organize for 2 years

Thailand’s largest mobile operator • Customer management and retail under product and service department. • Task : Increase customer satisfaction front shop and call center service and generate strategies to improve company image. • Customer complaint analysis. • Customers behavior observe at storefront and call-center service. • Created AI contents to response customer satisfaction via True money Kiosk services and True ID application.

Being the volunteer in Ukraine which is the biggest volunteer program in Eastern Europe. To share language skills and become cultural ambassador to Ukraine children.

Foundations in Marketing, Strategy, and Leadership and Computer Engineering Final grade: 2,4

Dual degree collaborate with Sirindhorn International Institute Technology Thammasat University. Bachelor of Industrial Engineering, school of Technology Management. Focus on International Business and Innovation curriculum.

The Engineering Management Program school of Management Technology is designed management role in a technology-based, project-oriented environment. It offers an interdisciplinary course of study that combines the unique capabilities of industrial engineering, management, and information technology.

Intensive english course in Los Angeles, California

An exchange student 1 year in Paris, France in high school and stayed local French family in order to learn language and culture.

English and Cultural learning in Cambridge, England