Paul David Benjamin

•Co-founded and built the HR Consulting Startup from scratch. •Hired, managed and trained staff, established goals, conducted performance reviews and administered salaries for staff. •Interacted with the client for requirements, invoices and payment follow up. •Built and hosted the company website on the cloud with minimal SEO. •Hosted HRMS on Amazon AWS and configured the in house software to meet the organization needs. •Managed a team of recruiters whilst performing other administrative tasks.

• Responsible for productivity, delivery and quality of a team of Interview Coordinators. • Trained new team members by relaying information on company procedures and client requirements. • Developed monthly and daily production output plans to deliver on customer and financial metrics. • Coordinated over 6000+ Interviews for Technology roles from Entry to Managerial level roles. • Identified top talent and on-board them as Interview Panels.

• Managed a team of skilled people including business development, support, technology and transport. • Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members. • Interacted with cross-functional support groups to manage day-to-day operations. • Defined key performance indicators for employees or performance measurement. • Organize trainings, prepare training material and event management

• Managing a team of AR Callers, leave management, training and performance management. • Ensuring SLA is met with respect to the Revenue, Productivity & Quality. • Processing Client requests, Complaints and Concerns on a priority basis.

Follow up with the Insurance companies payer for obtaining status of health claims through calls and websites on behalf of US Healthcare Providers. Documenting the efforts and performing activity in the client billing system