Paulo Machado | A-CSPO®

- Collaboration with design, development, and quality teams to identify requirements, create prototypes, and define technical specifications for features. - Managing the product backlog by translating requirements into development items, using JIRA and Notion for documentation and tracking. - Created and maintained the PRDs, and product roadmap, aligning with the product vision and long-term planning. - Performed product discovery, aligning user needs with company objectives.

- Definition of product vision, strategies and features prioritization; - Management and prioritization of backlog items (backlog refinement); - Definition of Roadmap and Product Releases; - Product Discovery; - Translate the client's business needs into requirements and develop user stories and acceptance criteria, using BDD; - Collaborate with multifunctional teams for the development and evolution of software products, throughout the development cycle.

Analyze customer/user needs and data source; Scale requirements and functionality of systems; Plan system and environment testing; Identify / correct system failures; Document available solutions; Register occurrences; Describe processes (flow of activities) Technical Issues opinions; Database (sql, modeling, pl / sql oracle, plpgsql postgresql);

Monitoring, Maintenance and Support of PBXs; Management of switches through the Siemens HiPath 3000 Manager interface; Update of GTC Database; Release of Workflows; Mobile network configuration.