Peter Vogel

Responsible for forecasting and orders’ fulfillment imaging systems: turnover: 160m$ • Project planning supervising team of 30 specialists, • Procurement, delivery, installation, inventory & obsolescence management, • Contracts and invoicing • Sales processes including forecasting, life-cycle management & pricing • Team bonus plan compensation, compliance and training management.

Responsible for full inquiry to order process: turnover: 160m$ • Sales processes including forecasting, life-cycle management & pricing • Team bonus plan compensation, compliance and training management.

Sales strategy and full P&L responsibility for Switzerland (25 m$), Growth of market share and customer satisfaction. Leading a Sales team of 8 Account Managers and Sales Specialists. Member of the Board. Growth achieved: 15%.

Full P&L responsibility for Service business in Switzerland (15m$) • Leading 30 Field Service Engineers • Deployment of service strategy, sales of service contracts, management of service processes, • Training, compliance and work safety, • Head of Customer care, complaints handling.

Service business operations: • Hotline, planning & dispatch of Service Engineers, parts procurement, • service contract management, invoicing • 5 direct reports.

Complete order and shipping administration, including production planning and invoicing (5 direct reports). Collaboration with Trade Marketing. Significant growth of customer satisfaction and margin due to rigorous production and inventory management.

Leading team of 4 telephone sales specialists for gastronomy customers (restaurants, hospitals, hotels, etc). Establishing a highly focused and successful team. Integration of HAG/ONKO acquisition.

Direct phone sales of coffee and “accessories” (chocolate, sugar, ice tea, etc) to gastronomy customers. 9 consecutive months “best accessories seller”.